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Hello icyptic,
Have you updated theme manually? If you are familiar with FTP, we recommend you to update theme from FTP. If not, first delete the previous theme and upload the new theme from appearance > themes.
If you had done this process already, let us know. We will help you to updated the theme.Regards,
Acme SupportsHello fd-ambient,
Is your problem solved? If your problem is solved, please mark this ticket as closed.Regards,
Acme SupportsHello fd-ambient,
The process of changing fonts of site title is fine on your screenshot. While doing that, the site title fonts is changed on demo site. Have you edited any line of code on theme?
While preview your site, site title and tagline is disabled there. Please enable site title and tagline and view that font family is changed or not.https://doc.acmethemes.com/corporate-plus/#ManageSiteTitle,TaglineandSiteIcon
Please check it, if not work, let us know.Regards,
Acme SupportsHello fd-ambient,
We checked and it is working fine. Please see this screenshot and try to change the font family. http://prntscr.com/aw3d04
Hope, this will help you.Thanks
Sure myra, Please update your theme. If any problem arise please create a new ticket and post your query.
Thanks
Hello James,
Thank you for using our theme. Have you purchased one theme and try to use it on more than one website? If so, we only provide the support for one theme on one site. Please purchase another theme and post your question.
In the above question, you want to hide the featured image on single page, or archive page or other specific location or you want to hide only the default image only? If no featured image is set, you don’t want to show the default image?
If so, go to appearance > customize > extra options and custom no images and remove all the images and save it. Or if you want to hide the featured image on single page, you can find the options inside the layout options on the customizer.
Hope, this will solve your problems.Regards,
Acme SupportsWe are really happy that your problem is solved. If you faced any problem regarding our theme, please do write us.
Regards,
Acme SupportsHello @ChicagoMusicGuide,
Please read the below links to solve your problem. https://codex.wordpress.org/Hosting_WordPress
https://wordpress.org/about/requirements/
Hope this links will help you to sole your issues. If your problem is not solved, do write us. We will give our best with alternate solution to solve your issues.Regards,
Acme SupportsHello,
Please read this blog post which help you to customize theme and make the theme as demo.
Hope, this blog post will help you to make your site as demo. Please try once by following each step as mentioned above blog. Please do write, if problem is not solved. We will provide our best to solve your issues.Regards,
Acme ThemesHello @Njabulod,
Thank you so much for using our theme Corporate Plus. Did you add the background image for the featured section ? In the Featured section widget, there is a options to add image, so please add the background image for it. If the problem is not solved again, please post your site URL.Regards,
Acme SupportsHello Aur,
We are so sorry that we can’t get your issue how this is arising. Would you please provide the site URL once, we will check your site once. And if there is any plugin installed for any other slider? If you have any plugin, please try once by deactivating one by one. It may be due to plugin conflicts. If you faced the same problem again, please do contact with email also.Regards,
Acme SupportsHello Aur,
Thank you so much for using our theme Corporate Plus Pro. Yes, testimonial is slider in our demo. If you want the same slider on your testimonial too, you have to select the parent page having two or more child pages on that testimonial widget. This theme is Parent/Child theme based theme. So, select the parent page and its child pages will display as a testimonial slider. Please follow this blog post for how to create child page. http://www.acmethemes.com/blog/2016/04/how-to-create-child-pages-sub-pages/If you want to make the site as demo, please have a look here. http://www.acmethemes.com/blog/2016/04/corporate-plus/
If you face any problem, let us know, we will do our best to solve your problem.Regards,
Acme SupportsHello Frank,
In our premium theme, you can give the size of except length individually on each widget. For example if you are using AT Post Column widget, you can set the words length. In case of Blog/Archive page please follow this documentation to know how to set Words length on that page. https://doc.acmethemes.com/supermagpro/#HowtomanagetheBlog/ArchiveLayout?
If you feel any confusion, please write us, we will help you with our best.Regards,
Thanks !
