I was using the correct child themes with the correct parent themes. I have spoken extensively on live chat and sent emails to you. I have also set up user profile for you to look which I sent by email last week.
Essentially my site
has been running well using supermagpro for months.
I tried to update it to 1.2.3 and the site went very wonky. its display was incorrect, menu out, news ticker out, footer missing etc etc
I reloaded backup and have taken a staging copy of the site to
user : flywheel
I have since tried downloading and running a fresh copy of supermagpro1.2.3 and its display was still not correct. I deleted my own child theme and used your fresh download child theme, thinking i could remake the changes we were using and the faults were worse.
As an experiment I downloaded your supermag themse and used it as the theme and the display was perfect. Even the dropdown glitch was fixed
I have sent you logins to the staging site and hope you can help me sort it out.
I have lost hours on this which is extremely disappointing particularly on a paid theme which worked so well for us until now.
Please get back to me soon