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This has been frustrating. I also worked with the online chat person, who told me the concern would be looked into, but I have heard nothing back. The image and scrolling title text does not work correctly on the demo version either. It does the same thing mine does. the lack of response from my chat suggest the issue is known and being ignored, though I truly hope that is not the case. Is anyone else out there having this issue? I feel at this point, I’ve been sold a bogus bill of goods. Is there a resolution?