Best Premium and Free WordPress Themes › Forums › Mercantile › Customize not working
- This topic has 11 replies, 2 voices, and was last updated 6 months, 1 week ago by
acmesupports.
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AuthorPosts
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March 13, 2023 at 12:24 pm #106238
Ji Li
ParticipantHi
After installation and activation, customize menu on wordpress is not displaying correctly.
If I changed to other theme, customize is working. Switched back to Mercantile Pro 3.0.4, customize menu is not working.
Please help
Thanks
ji
March 14, 2023 at 4:19 am #106242acmesupports
ParticipantDear JiLi,
Could you please email us a screenshot of the issue at [email protected]?Best Regards!
March 14, 2023 at 9:14 am #106243Ji Li
ParticipantHi, I sent the email yesterday separately with screenshot, but no reply yet?
Thanks
Ji
March 15, 2023 at 5:34 pm #106252acmesupports
ParticipantDear JiLi,
We didn’t find your email. Please resend it or let us know your email address.
Best Regards!March 16, 2023 at 11:10 am #106256Ji Li
ParticipantHi,
I did send again yesterday morning to [email protected]
My email address is [email protected]
Ji
March 20, 2023 at 12:03 pm #106324acmesupports
ParticipantDear JiLi,
We have forwarded your email to our developer team. You will be replied soon.
Best Regards!March 22, 2023 at 1:50 pm #106363Ji Li
ParticipantHi there
I have not heard from your support team yet.
I urgently need this fixed, otherwise I would like to have a refund please
Ji
March 23, 2023 at 1:05 pm #106371acmesupports
ParticipantDear JiLi,
Please check your email inbox.
Best Regards!March 23, 2023 at 2:30 pm #106376Ji Li
ParticipantHi
I got the email from support, but the solution did not work.
We need to get the website working asap, if your development team not able to fix it by this week, I will have to request refund and get a website template from somewhere else
Thanks
Ji
March 25, 2023 at 3:50 am #106392acmesupports
ParticipantDear JiLi,
The issue has been solved. You can check your email inbox.Best Regards!
March 27, 2023 at 8:27 am #106412Ji Li
ParticipantThanks
March 27, 2023 at 9:03 am #106414acmesupports
ParticipantDear JiLi,
You are Most Welcome 🙂Best Regards!
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This reply was modified 6 months, 1 week ago by
acmesupports.
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This reply was modified 6 months, 1 week ago by
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