Feature Slider Selection Error

This topic has 5 replies, 3 voices, and was last updated 4 years, 9 months ago by acmethemes.

Viewing 6 posts - 1 through 6 (of 6 total)

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May 31, 2019 at 5:44 pm #54462

nigel
Participant

Hi, After i set up my website, I found Feature Slider Selection – Slider section is not clickable, I can not add new slide and can not edit my added slider.

Also, the Theme Options – Social Options have a same problem.

My site is : hineon.ca

Thank you for your help

June 1, 2019 at 3:27 pm #54518

acmethemes
Keymaster

Dear Nigel,
Have you tried customizing the theme by going through its documentation?

Beauty Studio

Let us know if you still face any problem.

Best Regards!

June 3, 2019 at 4:27 pm #54642

nigel
Participant

Hi, Thank you for your reply. I followed documentation step by step to set up my slider, the error happened after everything is set up. I cannot add new sliders and cannot edit my previously sliders.

June 4, 2019 at 12:08 pm #54680

acmethemes
Keymaster

Dear Nigel,
Could you please send us a screenshot of the feature slider selection of your admin panel? Let us observe it.
http://prntscr.com/nxg801
http://prntscr.com/nxg7sc

Best Regards!

July 4, 2019 at 7:30 pm #63467

whaun
Participant

I’m having this same issue on the EventStar theme. I initially setup the Feature Slider over a year ago and it worked great. Now when I go to change the slides (Customizing ▸ Featured Section Options ▸ Feature Slider Selection), the edit Slider button are not clickable. The “Add New Slide” button is also not working. So I can’t change my featured slideshow at all. Please advise.

July 5, 2019 at 1:20 pm #63511

acmethemes
Keymaster

Dear all,
For debugging process, please deactivate your installed plugin one by one then review the bug. If then also bug arises then also please feel to contact us.
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