Mobile viewing problem - Acme Themes

This topic contains 3 replies, has 2 voices, and was last updated by  acmesupports 1 month, 1 week ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #37922

    kmaeda
    Participant

    Hi,
    When I try to view my site on a mobile phone everything seems load fine, and then almost everything disappears a few seconds later except for the header and slider image. llsr.online If I hit reload a few seconds later everything reappears. This only happens on mobile screens and only started a few days ago (at least as far as I know). The desktop version seems fine. Please help me understand what is going on. Thanks!
    Cheers,
    Kimi

    #37939

    acmesupports
    Moderator

    Dear kmaeda,
    We have checked your site in mobile devices and we didn’t find any sort of issue as you have described. Could you send us a screenshot of your issue to make it clear?

    Best Regards!

    #37980

    kmaeda
    Participant

    Hi,
    Thanks for your message. It happens on my phone consistently as well as another person’s phone. I have a screenshot but I’m not sure how to attach it here.
    Cheers,
    Kimi

    #37983

    acmesupports
    Moderator

    Dear kmaeda,
    You can send us the screenshot image at supports@acmethemes.com
    Best Regards!

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