Best Premium and Free WordPress Themes › Forums › AcmePhoto › Not able to download Pro Version
- This topic has 3 replies, 3 voices, and was last updated 1 month ago by acmesupports.
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August 3, 2024 at 1:45 pm #111231Lawrence HaleParticipant
I bought this theme on the August 1 of this year and I am still not able to download load it when I click on the link in the dashboard it gives me the following error message “You must have an active subscription to AcmePhotoPro in order to download this file” You keep sending me the same email over and over again and it still does not allow me to download it. I have even contacted your email that was giving to me from fastspring and haven’t had a response from you on that. At this time I guess I will have to kiss my money goodbye.
Thanks for everything
LarryAugust 6, 2024 at 7:41 am #111282acmesupportsKeymasterDear Lawrence,
Please email us at [email protected] about this issue along with your order ID.Best Regards!
August 12, 2024 at 6:33 pm #111408Carmen MorilloParticipantSaludos Lawrence,
Nos ha pasado lo mismo, supongo que nos han estafado, pues le he dejado miles de mensajes y reporte y lo que aparecen son mensajes automaticos, como es posible.
Estoy a la espera que el equipo de soporte de Acmethemes me de una respuesta, el cliente se me ha molestado porque no he podido hacerle la entrega de su página, pues sigo esperando que me puedan habilitar en bendito enlace para descargar.
August 13, 2024 at 9:43 am #111413acmesupportsKeymasterDear Carmen,
You can check your My Account page. Please email us at [email protected] about this issue along with your order ID.Best regards!
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