- June 14, 2021 at 4:08 am #96980furzedoParticipant
We have a WooCommerce instance (v5.2.2) running the Online Shop theme (v3.0.5).
Some of our products are most of the time listed as backordered products. The Online Shop theme correctly shows the warning “On Backorder” and “Out of Stock” on the corresponding product detail pages. However, those warning messages are not carried on to the cart and checkout pages.
This creates a problem when our clients do not notice the warning message on the product detail page and end up ordering the backordered item thinking it is actually in stock.
I remember sometime in the past the seeing the “On Backorder” and “Out of Stock” on the cart and checkout pages in WooCommerce, but they do not show anymore.
Is this issue related to the theme or to WooCommerce itself? If related to the theme, could you please advise how to reinstate the previous behaviour of showing the stock warning messages on the cart and checkout pages?
Thank youJune 15, 2021 at 11:01 am #96998acmesupportsModerator
If you can provide us with your site URL, we will observe and provide you with possible solutions.
Best Regards!June 15, 2021 at 10:25 pm #97001June 17, 2021 at 1:05 pm #97024acmesupportsModerator
Your site is not working properly. Can you please also deactivate unnecessary plugins and check if it solves the issue?
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