Please help me!!! Difficulty with setting the image sizes.

This topic contains 8 replies, has 2 voices, and was last updated by acmesupports 2 years, 11 months ago.

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March 22, 2016 at 8:08 am #5381

shumpeism
Member

I set my settings to match documentation, and used “Acme Fix Image” to crop the actual size of the images.
But it doesn’t work well.
Please help us.

March 22, 2016 at 11:43 am #5388

acmesupports
Moderator

Hello Shumpesim,
Thank you so much for using our theme SuperMag. If you complete all the steps as our documentation and still the image is not cropped then it may be due to the small size of image there. If the image size is less than the size defined in the Settings> Media then the image will not cropped. So please try by adding the image size greater than the size defined media. Example, add the image 1200 * 900 Px.
Featured image will only crop, no images added by the content is cropped.

Please try it once and let us know is the same problem remains.

Best Regards,
Acme Supports

March 23, 2016 at 1:29 am #5387

shumpeism
Member

Thank you for your reply.
I just uploaded a large size image(1500px*1500px) and the thumnails look good but the image is distorted. How do I solve this problem?

Also, the thumbnails in other contents is not cropped and the layout doesn’t look well.
Is that possible to fix this as well?

Thank you.

March 23, 2016 at 2:00 am #5386

shumpeism
Member

I’m doubting that “Acme fix image” may not work.

March 23, 2016 at 4:09 am #5385

acmesupports
Moderator

Hello shumpesim,
We tested Acme Fix Images and it is working properly on number of websites and we are confident that this plugin is working properly.
1. Go to setting > Media and set the images size properly.
2. Go to appearance > Acme Fix Images and set the images size. Wait until all the images fixed.
And refresh your site.

If again not work, let us know.
Best Regards

March 23, 2016 at 4:47 am #5384

shumpeism
Member

I tried these actions several times but the image size is still wrong.

>>>
1. Go to setting > Media and set the images size properly.
2. Go to appearance > Acme Fix Images and set the images size. Wait until all the images fixed.
>>>

I think “Acme fix image” may not work.
Thank you.

March 23, 2016 at 6:02 am #5383

acmesupports
Moderator

Hello,
Would you please provide the WP login details on our email? We will help you.
Thanks

March 23, 2016 at 7:59 am #5382

shumpeism
Member

I sent a email.

Please check the email and reply me.

Many thanks to you.
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