- September 12, 2018 at 5:30 pm #35161gabriParticipant
Hi! I bought SuperMag Pro Theme two years ago and, due to a problem with my hosting and my backup, I was forced recently to build the website all over again, just copying all things right from the older website.
The thing is, there is a problem with Featured Images that didn’t happen previously. The picture I chose as Featured Imaged, always was shown up when I shared the link in Social Media. That’s very important, cause I always adapt each Featured Image for the previsualization in Social Media. But now, when I share the link social media, the picture that shows up is the one I insert in the text box (with no cropped at all) and several images that have nothing to do with the particular post. How I can solve this?
I think is just a matter of configuration, cause this has not happened to me before and I didn’t use any plugin for this previsualization in social media.
I will be very grateful with any help. Thanks in advanced.September 13, 2018 at 4:31 am #35173acmesupportsModerator
Could you send us the credentials of your admin panel to us at [email protected]
Best Regards!September 19, 2018 at 7:31 pm #35510gabriParticipant
Hi. My issue still not solved. I wrote at your mail again and I really need this, cause I can’t launch the web until this issue is fixed.
Thanks in advanced.September 21, 2018 at 5:35 am #35549
- You must be logged in to reply to this topic.