Resolution of feature images - Acme Themes

This topic contains 10 replies, has 2 voices, and was last updated by  acmesupports 2 years, 6 months ago.

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  • #5046

    tgj001
    Member

    Hey guys,

    I’m really liking the theme so far, however I’m finding that with some images, the main ‘feature’ image on the front page seems pixelated. I’ve resized these to the exact same DPI and resolution of other images that work fine. I’ve tried resolutions everywhere between 640×480 up to over 6400×4800 but this doesn’t work. I’ve also tried DPI between 96 and 300 without success.

    Being that this is the primary landing page, it doesn’t look great having pixelated images. Any ideas?

    Your help is much appreciated.

    Cheers,
    Tim

    #5055

    acmesupports
    Moderator

    Hello Tim,
    Thank you so much for using our theme and we are sorry that you feel uncomfortable with the resolution of the images. We are working to resolve this issue and will provide the updated very soon. Hope, you will get the updates within 24 hours with it’s resolve. And we have it premium version soon, you can check the premium version of this theme on our website too.

    Best Regards,
    Acme Supports

    #5054

    tgj001
    Member

    Thanks for the quick reply! Most images work great it’s just some that seem to pixelate when the theme re-sizes them for the front page. Strangely enough it’s the images taken on the higher resolution cameras that seem to have the problem.

    Is there a specific image size that the theme has been designed to use?

    Cheers,
    Tim

    #5053

    acmesupports
    Moderator

    Hello tgj001,
    Would you please provide your site URL so that we can know the issues exactly on your site. After than, we will provide the best solutions for you.

    Regards,
    Acme Supports

    #5052

    tgj001
    Member

    Sure thing. It’s http://www.CanberraCollective.com.au.

    I only have 2 draft posts up as we’ve only just started the project.

    Cheers,
    Tim

    #5051

    acmesupports
    Moderator

    Hello @tgj001,
    We understand your issue. We will update the theme within 24 hours and please update the theme, this issue will solved on your site too. Because we solved this issue on our demo site.
    Please wait for some hour.

    Regards,
    Acme Supports

    #5050

    tgj001
    Member

    Hey guys,

    Thanks for your efforts and fast responses! I updated to the new version (1.1.2) a few hours ago but I still seem to be having the issue. I tried deleting the photos and uploading again but that didn’t help either.

    Cheers,
    Tim

    #5049

    acmesupports
    Moderator

    Hello tgj001,
    Please Go to Settings > Media and increase the size of image thumbnail. Example 400 * 600 and use Regenerate Thumbnail plugin to regenerate the thumbnail size. So, it may help to solve your problem. And make sure the image size used on featured image is always with high quality.

    Regards,
    Acme Supports

    #5048

    tgj001
    Member

    Thanks guys. It’s looking better now.

    Cheers,
    Tim

    #5047

    acmesupports
    Moderator

    Hello tgj001,
    Happy to know that your problem is solved.

    Thanks

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