Version 2.0. - can not import google tag manager code in editor - Acme Themes

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #49697
    lestanin-android
    Participant

    My code for google tag manager was erased from header.php and i can not re-enter it. i got message : “Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over http://FTP.”

    is it possible to change code in new version or it is not possible?

    thanks.

    #49780
    acmesupports
    Moderator

    Dear Lestanin,
    Our developer team shall observe your issue and reply you soon.

    Best Regards!

    #49882
    lestanin-android
    Participant

    thank you 🙂

    #50087
    acmesupports
    Moderator

    Dear Lestanin,
    Could you please mention how did your google tag manager code was erased ? We request you to add any code or customization by creating child theme which protect on theme update ?

    #50264
    lestanin-android
    Participant

    I entered tagmanager codes in header.php. it was working until recently. then it was erased from header.php. on march 28.

    you didn’t request anything.

    #51001
    acmesupports
    Moderator

    Dear lestanin-android,
    If it is deleted then add again the tagmanager code there is no option to retrieve that code again . But from now create child theme then add any codes.

    #51549
    lestanin-android
    Participant

    i do not need to retrieve it. i know it. But I can not import code in header.php again. Theme editor doesn’t allow me to. How can I import google tagmanager or google analytics code in this theme?

    thank you

    #51588
    acmesupports
    Moderator

    Dear lestanin-android,
    We give the following options to import the code – Through the FTP, Control Panel and by using the given plugin.

    Insert Headers and Footers

    Best Regards!

Viewing 8 posts - 1 through 8 (of 8 total)
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