Tagged: whitespace in header
August 4, 2018 at 3:05 am #33410
I’ve just updated to v. 1.4.7 from 1.4.4 and when I did, it created a huge white area above the header. I had to restore from a backup. Is this a known issue? I do have a screenshot since you can’t view it live.
Thanks.August 4, 2018 at 10:51 am #33419
If you can provide us your site URL, we will observe it and provide you with possible solutions.
Best Regards!August 4, 2018 at 8:32 pm #33441
well as I said, I rolled it back so it’s no longer live. I can send a screenshot or let me know what to look for in order to fix it. This hasn’t happened to anyone else?
Thanks.August 5, 2018 at 5:11 am #33442
Please send us the screenshot of the issue at [email protected]
RozyAugust 10, 2018 at 3:50 pm #33773
I also observe strange issue with white space above header… but only on specific computer/browser…August 10, 2018 at 3:59 pm #33774
I’ve sent screenshot with white space above header to [email protected]
SergeiAugust 10, 2018 at 4:18 pm #33776
Well, for me the issue was resolved after I’ve done clear browsing data for cached images and files.
August 10, 2018 at 4:55 pm #33781
- This reply was modified 5 years, 4 months ago by Sergei Riaboi.
Happy to know the issue is resolved 🙂
Best Regards!July 3, 2019 at 5:54 pm #63383tokuParticipant
Sorry to bring this up again, but the same topic caught up with me, too. There is this huge, white area at the very at the top of the page. It is no reserved area for some options, because if I enable “Header Top Options” or “Header Title/Tagline Options” (for example) they do appear below the white space and the whole content only slides down a bit. The white space remains untouched.
Different browsers and different computers don´t make any difference (which is a good thing. Basically…).
Any idea where and what to look for?
Education Base Version is 2.0 and I am using a Child Theme. Site URL is http://www.lif-nbg.de
Thank you and regards
TomJuly 3, 2019 at 8:56 pm #63403
according to my notes, I’ve added this to my css:
}July 4, 2019 at 5:58 am #63423
Please create child theme properly, while creating child theme; parent theme style should be loaded first then it can be overridden by child theme style. In your case, the parent theme style is missing.
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