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Hello Randy Blodgett,
Thank you so much for using our theme WeblogPro. Please can you post your site URL so that we can check the issues. And can you let us know from when this issues arise? Have you edited theme codes? Have you added any new plugin and this issues arise?Thank you
Hello avurlerby,
Thank you so much for using our theme Read More. If the images appeared blur, can you please check the image sizes on the customizer. It seems that the image size is small. Go to Appearance < Customize > Layout/Design Options and Single Post Options and check the image size there. You will get image size for other pages as well, so kindly check all the options on the customizer once. Hope, this will solve the issues. Let us know if the problem is remain as it is.Warm Regards
Acme SupportsHello julia,
First we request you to update the theme on the latest version. Before updating the theme, keep the files and database backup as well. This theme have one click updates available. So make sure you added the license on your site. If you don’t have look this blog post to know how to set the theme license on theme. And you need to know the Child Theme and its Importance as well before updating the theme.
Let us know if you have any confusion.Add the below css codes on Appearance > Customize > Additional CSS
1. Removing date:.content-wrapper .entry-header { display: none; }2. For Weird Column.
.navbar-header { position: absolute; z-index: 1; }Hope the above provided CSS will solve your problem.
Warm Regards
Acme SupportsHello Somar comercial de livros,
Thank you so much for contacting via email. Please check your email, we already provide you the information you asked on email.Warm Regards
Acme SupportsHello larsontw16,
Thank you so much for using our theme Corporate Plus Pro. If you want to change the default slider image, you can just see this Blog Post to know how to change the default slider text and images. Hope, this blog post will help you to solve your problem.
don’t hesitate to ask, if you have any further query.Warm Regards
Acme SupportsHello,
Same type of issues already solved on the other threat, please see this ticket link to make the contact section like the demos.
Hope you can solve the issues with the help of the above given link.Regards
Hello Kathy Wheat,
Free theme must update automatically. Please check the version of theme you are using and the version on WordPress. If the version you are using is lower than that of WordPress, it must provide the notification of the updates. You can click on update now and the update will be held.
If you can’t do this, please check the installed plugin, some plugin may causing the updates. So, kindly check and remove the unused plugin if you have.Thank you
Hello soporte,
Thank you so much for using our theme MercantilePro. We recommend you to remove the unused plugin(If have any) and use the compressed images used on theme. Actually site may slow due to plugin, heavy images as well as Hosting server. So, you need to consult with the Optimizer to make your site good.Thank you
Hello Miguel Diaz,
Thank you so much for using our theme Education Base Pro. Please check the video blog to know how to reduce the height of that section. You can get the options to manage the header part size on the customizer. Kindly check all the options there. If you want to completely remove that part, you need to add the below css codes to hide that section. Add the css on Appearance > Customize > Additional CSS..wrapper.inner-main-title { display: none; }Thank you
Hello Eichendorffschule Angelmodde,
Thank you so much for the kind suggestion. We will add this features on the new updated version of this theme.
Thank you for your understanding.Regards
Hello Eichendorffschule Angelmodde,
Thank you so much for the kind suggestion. We will add this features on the new updated version of this theme.
Thank you for your understanding.Regards
Hello klobomedia,
Thank you so much for using our premium theme. Would you please check once by removing the sticky sidebar and check that widgets again. We think the sticky sidebar is causing the conflicts.Enable/Disable Sticky Sidebar Options Go to Appearance > Customize > Layout/Design Option > Sticky Sidebar Options Checked on Enable Sticky Sidebar Loader to enable it. If preview is fine, click on Save & Publish.See this documentation for more help.
Regards
Hello larsontw16,
Thank you for using our theme Corporate Plus Pro. We think, we are in communication on Email so that we are going to close this ticket.
For the other visitors, if you faced the same issues do the following:
1. Install and Activate Contact Form 7 Plugin(Before importing the dummy data)
2. Install and activate the WooCommerce Plugin.(Before importing the dummy data)
3. Make sure the setup is fresh. If the site have the previous data, it may lost or collision. so, we recommend you to import the dummy data on fresh install.
4. Your internet connection must be good.Hope, this will solve the issues.
Regards
Acme Supports
