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Dear Rohan,
Have you installed the Pro theme properly? You can see the steps below to find the license key.
For entering the license key in the admin panel:
The option for theme license will appear in the Dashboard.
You can click on Appearance, the Theme License section will appear under the name of the theme you are using.
http://prntscr.com/xBvGa75iqPY9Best Regards!
Dear Adm,
Please deactivate any unnecessary plugins and check if it solves the issue. Also, update the theme to its latest version.Best Regards!
Dear Denis,
It’s the default design of the theme. If you want to change it then it will need theme customization.Best Regards!
Dear Hernandez,
Please send it to [email protected].
Best Regards!Dear Carlos,
Please email us about this issue at [email protected] and in English.Best Regards!
Dear Julia,
Please deactivate any unnecessary plugins and check if it solves the issue.Best Regards!
Dear Julia,
Please go to your My Account page. There you will find the zip file of the Pro theme.
Best Regards!Dear Fdarn,
Please email [email protected] along with your order ID.
Best Regards!
