Menu doesn't show up on mobile - Acme Themes

Menu doesn’t show up on mobile

Best Premium and Free WordPress Themes › Forums › Education Base › Menu doesn’t show up on mobile

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • March 29, 2021 at 9:57 am #94861
    Alexandrag
    Participant

    Hi,

    When I press on the menu icon in mobile on my website, nothing happens. The icon just changes colour and the menu doesn’t show up. Is there any way to fix this issue?

    my website is http://www.ageorgieva.com

    Alexandra

    March 30, 2021 at 6:12 pm #94926
    acmethemes
    Keymaster

    Dear Alexandrag,
    Please deactivate any unnecessary plugins and check if it solves the issue.

    Best Regards!

    October 18, 2023 at 6:14 pm #108550
    Damien Milner
    Participant

    This appears to be happening after the recent theme update. The mobile menu no longer works. When you click it none of the links work nor do the submenu items display. We have deactivated all plugins and the issue is still there.
    Website: https://www.fpspi.org/

    October 20, 2023 at 11:25 am #108589
    acmethemes
    Keymaster

    Dear Alexandrag,
    Please update the theme to its latest version.
    Best Regards!

    October 20, 2023 at 2:41 pm #108590
    Damien Milner
    Participant

    It has been updated to the latest version and that is when this mobile menu broke. Even your demo on your website does not work properly on mobile. Is it on the most current version https://demo.acmethemes.com/education-base/

    October 23, 2023 at 12:50 pm #108604
    Damien Milner
    Participant

    Hello, I wanted to follow up on this as we have the theme updated to the most current version Version: 3.0.6.
    The mobile menu still does not work properly.
    Also if you test your demo for this theme on a mobile device you will see that the mobile menu also does not work on your demo version.
    demo.acmethemes.com/education-base/
    Is it running the same current version Version: 3.0.6?
    Again this started happening recently either after WordPress updates or the theme update.
    None of the submenu items work and none of the mobile menu links work.
    Please let me know what we can do to fix this.
    Thank you.

    October 25, 2023 at 12:55 pm #108627
    Damien Milner
    Participant

    Hello, are you looking into this since the demo pro version of this theme does not work properly? The mobile menu is broken.

    October 27, 2023 at 6:22 am #108632
    acmethemes
    Keymaster

    Dear Alexandrag,
    Please provide a screenshot of the issue at [email protected] so we can observe it properly.
    Best Regards!

    October 27, 2023 at 1:23 pm #108639
    Damien Milner
    Participant

    I captured a video from my phone and uploaded it to my server.
    You can view the video of the issue here at this link: https://tinyurl.com/bdf63b7b
    I also emailed this information to you.

    March 16, 2025 at 4:04 pm #114836
    krisanthya
    Participant

    @Damien did Acme ever fix your mobile menu issue?

    • This reply was modified 3 months, 2 weeks ago by krisanthya.
    March 18, 2025 at 1:10 pm #114840
    Damien Milner
    Participant

    No they didn’t. I provided multiple screenshots and videos of the issue happening, but they refused to understand the issue or correct it. The theme is pretty much worthless now as it does not in every browser. We had to go with a completely different company and theme because of this.

    March 18, 2025 at 2:08 pm #114841
    krisanthya
    Participant

    Thank you for the reply. Yes they are horrible I did finally find some documentation in the demo file that was never there before not sure if it works or not I’m redoing a few pages to test it. Do you like current provider if so want to share who you went with.

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