Forum Replies Created
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September 28, 2017 at 12:28 am in reply to: graduation cap symbol in Text Widget (Home Main Content Area) #20679
acmethemes
KeymasterHello Lars,
Thank you so much for using support forum for the query.
You have a field to change the graduation cap on the Appearance – Customize. Please check all the available options on the customer because all the theme settings are there. You can change font awesome class to change that icons.
Regardsacmethemes
KeymasterIs there any post assigned on the specific categories? If category is empty, no categories will appear there. So first check the post category have post there and check featured image on every posts.
You can check docs for more help. http://www.acmethemes.com/clickacmethemes
KeymasterCan you please contact us via Contact Page or via email. We will help you on different way. Info[at] acmethemes.com
acmethemes
KeymasterHello,
To change the position of photo of Team section and also if you need to change the position, please change the page published date. Recent date and time post/page will be the first items and so on. So it’s the best idea to change the published date.
RegardsSeptember 27, 2017 at 12:20 am in reply to: Activated the Acme Demo Setup plugin, but this did not have to be done #20654acmethemes
KeymasterYou don’t have backup of database as well? We think server should have backup. We will consult with the developer team for this problem. May they will have some idea.
Regardsacmethemes
KeymasterSure we will look on this but it may take some days. Please wait.
Thank youacmethemes
KeymasterHello Ty,
Please follow the theme documentation for more help.
http://www.doc.acmethemes.com/education-base
You can check videos docs there as well.
Please visit our blog page for recent updates and help posts. http://www.acmethemes.com/blogSeptember 26, 2017 at 3:24 pm in reply to: How do I change the header word 'Store' on my Woocommerce store page #20635acmethemes
KeymasterHello,
You can just edit the text via template files because there is no any options for it.Please find words “Store” on woocommerce.php and change according to your need.
Thank youSeptember 26, 2017 at 3:19 pm in reply to: Tradedoubler in Header Advertisement (Header Options) #20633acmethemes
KeymasterCan you please check and verify once is there any Ads blocker installed on your theme? Please check your browser extension and check your website on different browser.
P.S. Make sure the Ads script is fine.
RegardsSeptember 26, 2017 at 3:15 pm in reply to: Activated the Acme Demo Setup plugin, but this did not have to be done #20632acmethemes
KeymasterHello Serj,
Thank you so much for using support forum for the query.
Did you upload the dummy data again on old site? Acme Demo Setup plugin is only helpful to setup the dummy data. Can you please contact hosting and request for backup?
Regardsacmethemes
KeymasterHello Edwin,
Thank you so much for using our theme. Our theme is tested on most popular plugins although we haven’t tested on all the available plugin. We will check our theme with the above mentioned plugins and get back to you soon.
Regardsacmethemes
KeymasterHello cluu,
Did you download the zip file of demo via our documentation page?
Did you upload the zip file via Appearance – Acme Demo Setup?
Is your WordPress is latest version?
Kindly check the documentation page and you will see videos to help you.
Hope, this helps.
Regardsacmethemes
KeymasterCan you please check this link, similar solution discussed on premium forum. https://www.acmethemes.com/supports/topic/header-photos/
Hope this will help you.
Incase of problem, you can comment on that ticket as well.
Regardsacmethemes
KeymasterPlease try to find which module of jetpack is causing issues. Hope any one of the module is causing issues instead of all jetpack plugin.
P.S. In case of updates, if you edited theme codes directly, your changes will lost so make sure everything before update.Regards
acmethemes
KeymasterFirst we request you to check our theme demo and try to find similar issues on that demo as well. If no such issues is found, please try once by deactivating the installed plugin and remove custom CSS(if added any). Try this and let us know the results with site URl as well.
Regards
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