- September 26, 2017 at 11:35 am #20629
Hello! In the console of the theme of the site http: //speckor.net went to the option supernewspro (look at the screenshot) and activated the Acme Demo Setup plugin, which caused the site to break. Rather, all the information from the main page disappeared. No backup was created on the hosting server. Do not tell me how to restore this topic?
http://prntscr.com/gpv248 – screenshotSeptember 26, 2017 at 3:15 pm #20632
Thank you so much for using support forum for the query.
Did you upload the dummy data again on old site? Acme Demo Setup plugin is only helpful to setup the dummy data. Can you please contact hosting and request for backup?
RegardsSeptember 26, 2017 at 5:15 pm #20642
Unfortunately, there were no backup copies of the site on the hosting server. There it was necessary, it turns out, to create the reserve itself, but I did not do it. Already nothing can be done? Do we have to create everything in a new way?September 27, 2017 at 12:20 am #20654
You don’t have backup of database as well? We think server should have backup. We will consult with the developer team for this problem. May they will have some idea.
RegardsSeptember 27, 2017 at 6:42 am #20660
The fact is that all the material has not disappeared, but only the main page. Photos, texts, video – is. Only the main page has broken. Tell me, if I create a new homepage in a new way, do I use the SuperNewsPro template version 1.2.0 or is there a new one? That is, now the version of the theme 1.2.0 is valid?September 27, 2017 at 7:58 am #20662
Can I ask another question? And why, when editing, all the time comes up a recommendation about the installation of the plugin: This demo setup is the following plugin: Acme Demo Setup.? See the screenshot! I followed precisely this information-recommendation. And so it happened – the whole home
page disappeared. http://prntscr.com/gq83cx – screenshotSeptember 27, 2017 at 3:02 pm #20665
“You don’t have backup of database as well? We think server should have backup.” Previously, the sites were on another server and backups were automatically created there. And now I need to order an additional service on the server for extra money, but I did not. Therefore, copies were not created. And another question that I asked before. I will create a new homepage in a new way, and this is almost an entirely new site – there is simply no other option in this situation. Tell me, please, do I create a template in this version of the template, what is there at the moment, or should I install a new version of the topic and then publish the publication?September 28, 2017 at 12:40 am #20680
1. Plugin recommend is always appear on dashboard although it will not work automatically.
2. What type of template are you referring about? If you need additional design or style, you can create separate template. If you just want to change the widget on current homepage you can check Appearance -customize – Home Main content area.
In case if backup, we strongly recommend you to backup your site regularly either in server or do it manually.
If you are familiar with codes, you can create template yourself easily. Just google Create WordPress Page Template, you will get lots of result to help you. Please try it out.
RegardsSeptember 28, 2017 at 6:31 am #20686
No. I asked you about the SuperNewsPro Version 1.2.0 template because you recently updated the topic SuperNewsPro. So the question arose: is this current topic or are there any new changes at this stage?September 28, 2017 at 4:10 pm #20709Acme ThemesKeymaster
Demo Import is recommended to make your site like demo , it is clearly written there. It seems like you have imported demo to your old site and this happen. But no worry your all content page/posts/files are there. We would like to suggest you following methods.
- Go to Setting => Reading => A static page (select below) and select Front page and Posts page
- Go to Appearance=>Widgets and add widgets on Home Main Content Area and other widgets areas
- Go to Pages, Post and Media and delete unnecessary content that have imported during demo import process
Please follow the above steps and everything will be fine. If you have any query or confusion please let us know.
Acme ThemesOctober 1, 2017 at 9:58 pm #20774
Thanks for the consultation . All turned out well. But after the topic was updated, there were some problems in the topic. It is not possible to remove the text overlay (title) from the video. (Look at the screenshot – 01). A mark that the video – does not help. (Look at the screenshot – 02)
http://prntscr.com/gs2ksz – S-01
http://prntscr.com/gs2l7l – S-02October 2, 2017 at 2:46 pm #20784
We will consult with developer team and inform you soon.
Thank youOctober 3, 2017 at 10:08 am #20805
I really look forward to hearing from you how to fix the problem with the video, as described in the previous message. But I had another problem. After the theme was updated, social icons disappeared from the pages inside. Put them additionally and independently. I took them additionally here: http://share42.com/en. I tried again to put them, but something blocks – do not appear INSIDE the pages. On another site http://www.sknews.net, the template is also bought from you, everything works fine. See screenshot: http://prntscr.com/gsnvsv. And on the site http://speckor.net/ does not want to, although I do everything the way I did in the previous topic. I want to place social icons inside the page, at the end of the article. See screenshot: http://prntscr.com/gso362. I hope very much for your help.October 3, 2017 at 3:19 pm #20806Acme ThemesKeymaster
Hello Serj Kordyk,
The video issues you said can be solved from the custom CSS, plese provide us the exact site url.
The second one about sharing is complicated requirement you need to do customization and we suggest you to do customization using child theme.
Acme ThemesOctober 3, 2017 at 6:27 pm #20807
2. So, if I use the children’s theme, then everything will disappear from the main page again? And will I have to do everything again in a new way? After all, the children’s theme will destroy the data of this topic, which currently stands. In this case, what should I do with the Acme Demo Setup plug-in, which is currently active in the current topic? After all, in the children’s theme, this plug-in will disappear. And if I install it again, then everything disappears from the main page, as it was recently With my site.
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