AT-Contact - Acme Themes
Viewing 9 posts - 1 through 9 (of 9 total)
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  • #21601
    Alain Cadenat
    Participant

    Hi,

    The background image doesn’t load on front end.
    I select an image in the customzer, everything look fine but when I check the front end, no image and only a grey background.
    I am using contact form 7 for the form as you suggest in the customizer.

    #21614
    acmesupports
    Moderator

    Dear Alain Cadenat,
    Can you please provide your site URL? So that we can check it and provide the solution.

    Thank you

    #21615
    Alain Cadenat
    Participant

    I didnt noctice when I sent the first post but when i reopen the widget no image is stored in it

    http://www.depannum.fr

    #21635
    acmesupports
    Moderator

    Dear Alain,
    We checked the issues here and its working fine. Can you please let us know which version of WordPress and Theme are you using? Please update WordPress and Theme to the latest version. Also check once by deactivating the installed plugin as well.

    Thank you

    #21640
    Alain Cadenat
    Participant

    Wordpress 4.8.3 multisite folder install

    Theme corporate plus pro installed from you link and up to date

    Only plug in activated contact form 7

    website http://www.depannum.fr

    #21642
    Alain Cadenat
    Participant

    Oops sorry ACME Fix image is also activatated

    Theme version is 1.3.1

    I also tried on edge thought I usually use firefox and it’s the same

    #21643
    Alain Cadenat
    Participant

    Well I removed the first AT contact widget and adde on new and now it works… just a mystery…
    I’ll just activate the add ons I need one by one and let you know if something goes wrong

    #21644
    Alain Cadenat
    Participant

    Ok I got it.
    I tied to change the image and it did not work
    he thing is you NEED to change something else in the widget (title, shortcode or whatever) in order to make iy take into account the new image. Not very normal but well easy to manage with that and be able to do whatever I want.

    #21652
    acmesupports
    Moderator

    Yes, it’s WordPress problem. If you change the image on widgets and customizer, you need to change something like text as well.

    Thank you so much for sharing your answer with us.

    Regards

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