Best Premium and Free WordPress Themes › Forums › Corporate Plus Pro › AT-Contact
- This topic has 8 replies, 2 voices, and was last updated 5 years, 7 months ago by
acmesupports.
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October 31, 2017 at 5:39 pm #21601
Alain Cadenat
ParticipantHi,
The background image doesn’t load on front end.
I select an image in the customzer, everything look fine but when I check the front end, no image and only a grey background.
I am using contact form 7 for the form as you suggest in the customizer.November 1, 2017 at 3:20 am #21614acmesupports
ModeratorDear Alain Cadenat,
Can you please provide your site URL? So that we can check it and provide the solution.Thank you
November 1, 2017 at 5:13 am #21615Alain Cadenat
ParticipantI didnt noctice when I sent the first post but when i reopen the widget no image is stored in it
November 1, 2017 at 2:20 pm #21635acmesupports
ModeratorDear Alain,
We checked the issues here and its working fine. Can you please let us know which version of WordPress and Theme are you using? Please update WordPress and Theme to the latest version. Also check once by deactivating the installed plugin as well.Thank you
November 1, 2017 at 3:54 pm #21640Alain Cadenat
ParticipantWordpress 4.8.3 multisite folder install
Theme corporate plus pro installed from you link and up to date
Only plug in activated contact form 7
website http://www.depannum.fr
November 1, 2017 at 4:21 pm #21642Alain Cadenat
ParticipantOops sorry ACME Fix image is also activatated
Theme version is 1.3.1
I also tried on edge thought I usually use firefox and it’s the same
November 1, 2017 at 4:30 pm #21643Alain Cadenat
ParticipantWell I removed the first AT contact widget and adde on new and now it works… just a mystery…
I’ll just activate the add ons I need one by one and let you know if something goes wrongNovember 1, 2017 at 4:36 pm #21644Alain Cadenat
ParticipantOk I got it.
I tied to change the image and it did not work
he thing is you NEED to change something else in the widget (title, shortcode or whatever) in order to make iy take into account the new image. Not very normal but well easy to manage with that and be able to do whatever I want.November 2, 2017 at 3:19 am #21652acmesupports
ModeratorYes, it’s WordPress problem. If you change the image on widgets and customizer, you need to change something like text as well.
Thank you so much for sharing your answer with us.
Regards
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