- November 4, 2018 at 2:19 pm #37893
I tried several times to change preloaded background images for both sections to my own pictures using the widgets menu. There, the new picture is correctly displayed. However the “Save” button won’t work, and when I leave using “done”, changes are not saved and the pre-set picture is still shown. Need help in correcting this. Thank you!
Michael HopkeNovember 5, 2018 at 4:50 am #37923
If you can provide us your site URL, we will observe it and provide you with possible solutions.
Best Regards!November 5, 2018 at 6:14 am #37934
Here we go with the URL: https://www.achieveforum.de/
My technical supporter told me it was because of the picture change not triggering a Save event. By changing text, it should work?
Thank you.November 6, 2018 at 4:38 pm #38014
We didn’t get your query clearly. Could you please explain in details? In customizer, there is a section called “Intro Loader Options”. Are you talking about that section?
Best Regards!November 6, 2018 at 5:34 pm #38016
Dear support team,
issue is resolved. It’s not about the Intro loader, but the widgets mentioned in the headline to this threat. If you try to change the picture only, the new pictures won’t save. So I had to change some text as well. Then the “SAVE” button became clickable, and the changed pictures where saved as well.
MichaelNovember 7, 2018 at 5:55 am #38057
That’s great to know 🙂
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