Best Premium and Free WordPress Themes › Forums › SuperNewsPro › AT Gallery not showing thumbnails
Tagged: AT Gallery
- This topic has 16 replies, 3 voices, and was last updated 2 years ago by
Acme Themes.
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AuthorPosts
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January 19, 2021 at 9:39 pm #92006
lucke-stz
ParticipantI have some AT Gallery on my page and they are not showing thumbnails anymore. My website is: http://www.spruemaster.com
Some suggestions about what to do?
January 20, 2021 at 4:15 am #92010acmesupports
ModeratorDear Lucke-stz,
We didn’t find any such problem on your site. Could you send a screenshot of it, please? Also, try deactivating unnecessary plugins one by one and see if the problem gets solved.Best Regards!
January 20, 2021 at 10:49 am #92019lucke-stz
ParticipantI´ll try to deactivate the plugins.
Here goes the print:
https://www.spruemaster.com/wp-content/uploads/2021/01/AT-Gallery.png
On the right side the thumbnails are not showing
January 20, 2021 at 9:13 pm #92039lucke-stz
ParticipantHi,
I did a test disabling all my plugins and the problem wasn’t solved 🙁
January 21, 2021 at 9:36 am #92058acmesupports
ModeratorDear Lucke-stz,
The thumbnail is appearing on the site. Could you please indicate at which point you are facing problem?Best Regards!
January 21, 2021 at 10:59 am #92062lucke-stz
ParticipantHere goes the print:
https://www.spruemaster.com/wp-content/uploads/2021/01/AT-Gallery.png
Before the problem, the gallery show a big image and little thumbnails on the right side of the image, now it´s not showing this little thumbnails anymore.
The gallery with problems have this names:
Valiant Wings
Osprey Publishing
Wargames (this one is looks like to be broken)
Publicações (this one is looks like to be broken too)Thank you!!
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This reply was modified 2 years, 2 months ago by
lucke-stz. Reason: text
January 22, 2021 at 6:31 pm #92118acmesupports
ModeratorDear Lucke-stz,
Please show it in the customizer.Best Regards!
January 24, 2021 at 1:34 pm #92192lucke-stz
ParticipantHi,
Here goes the image:
https://www.spruemaster.com/wp-content/uploads/2021/01/theme.png
Best regards!
January 25, 2021 at 5:24 pm #92247acmesupports
ModeratorDear Lucke-stz,
If you can provide us your site URL, admin username, and password at [email protected] we shall check the issue.Best Regards!
January 25, 2021 at 5:35 pm #92248lucke-stz
Participantthanks! sent it right now.
February 25, 2021 at 11:33 am #93583lucke-stz
ParticipantHi,
I sent the email as requested, but unfortunately until now I don´t receive a help 🙁
Best regards,
February 27, 2021 at 8:51 am #93656acmesupports
ModeratorDear Lucke-stz,
You will be replied soon.Best Regards!
March 8, 2021 at 4:28 am #94049Acme Themes
KeymasterHello @lucke-stz,
We apologies for the slow reply; it took us more than expected time to find and fix the issue. Please update your theme to the latest version of SuperNewsPro and clear the cache. The gallery should work fine.
Let us know if you have further queries.Best Regards!
March 13, 2021 at 12:11 pm #94279lucke-stz
ParticipantHi,
I´m sorry to inform that even after update the theme the problem persists.
I have some CSS customized, maybe could be this?
.nav-links .nav-previous a, .nav-links .nav-next a {
background: #f88c00;
}@media screen and (min-width:768px){
#primary{
width: 84%;
}
.secondary-sidebar{
width: 15%;}
}.site-logo {
width: 100%;
text-align: center;
}March 15, 2021 at 4:17 am #94350Acme Themes
KeymasterHello @lucke-stz,
The CSS is not the problem.
Can you please try by clearing WordPress and browser cache.
When we view your site, it is working fine
https://prnt.sc/10lwv5u
https://prnt.sc/10lwvj7
https://prnt.sc/10lww39
https://prnt.sc/10lwwe5
https://prnt.sc/10lwwosCan you please verify it.
Best Regards!
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This reply was modified 2 years, 2 months ago by
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AuthorPosts
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