- June 25, 2021 at 9:49 pm #97227
I’m running into an issue where the AT Service Section widget cuts off content even when I increase the word count display beyond what I actually need. How do I stop it from cutting off my content?June 28, 2021 at 5:01 pm #97280
Please send the site URL and screenshot of the issue.
Best Regards!June 29, 2021 at 4:23 pm #97294
Hi! The website isn’t live yet so I can’t provide a link. Here’s a screenshot, however. The wordcount is currently set to 5,000 but it doesn’t matter if it’s set to 800 or 10,000 the result is the same. (Setting it to 0, however, does eliminate the text.)
Thank you.June 30, 2021 at 12:35 pm #97313
If you can provide us your site URL, admin username, and password at [email protected] we shall check the issue.
Best Regards!June 30, 2021 at 1:54 pm #97317
Thank you for the follow up. I’ve coded a new module as a work around. Should I need to pursue this further I’ll be in touch.July 4, 2021 at 1:43 pm #97435
Best Regards!July 15, 2021 at 8:39 am #97737Marieke SlofParticipant
I’ve got the same problem. Can you please help me?July 16, 2021 at 4:04 am #97752
Please email us the screenshots of the issue at [email protected] we shall check the issue.
Best Regards!July 16, 2021 at 4:15 pm #97769
@Acmesupports I chose to avoid the module all together to get the project completed. It is not used in one of my live projects, so I don’t have additional screen shots beyond what I already uploaded. Clearly I’m not the only one experiencing this issue. I would appreciate any updates if this issue gets fixed, however.
@Marieke My work around was to use the custom HTML block and hand code a module. It’s not as elegant as the AT Service Widget, but it’s at least functional.
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