Back to Top button not showing on cellphone - Acme Themes

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  • #7817
    thaigerweb
    Participant

    I have the Back to Top button enabled.

    It shows fine on PC and Tablet!

    It does not show at all on cellphone – neither in portrait or landscape view.

    As the amount of scrolling is obviously at greatest levels on a cellphone it would be logical to assume this is the most important medium for it to work.

    How do i get it to show on a cellphone?

    #7823
    acmesupports
    Moderator

    Hello thaigerweb,
    Would you please mentioned that which device are you using ? Did you check our demo that it is working or not ? Please check our demo once and let us know that is is working or not. If our demo is worked, we need to check your site with other view and if our demo is not worked, we will check it on our demo too.
    We will check it our self too. 🙂

    Regards,

    #7876
    thaigerweb
    Participant

    I have three phones. Samsung Galaxy J2, Oppo F1 and iphone 5s

    The button does not show on any of them.

    It DOES show on PC and iPad tablet. However its not really needed on those, its the phone where its needed as there is much more scrolling.

    No, it doesnt work on the Demo either on the phones

    #7881
    acmesupports
    Moderator

    Please add the below CSS codes in Appearance > Customize > Layout/Design Options > Custom CSS

    .sm-up-container { display: block !important; }

    Hope this will solve your problem.

    Regards,
    Acme Supports

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