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Hello Experts,
I am currently coming up with a problem. Whenever I try to edit/add any post/page, I get a 500 Internal Error. Note, I understand that this may be an internal issue, but in this case, it only happens when I have activated Education Base Pro and Page Builder by SiteOrigin. At first I thought it was the plugin. I deactivated it, and I am able to use it just fine, but when I activate it, I get the error. When I activate any other theme, this does not happen. My conclusion: there is a certain collision between that plugin and the theme.
Also, when I click on customize, the customize page doesn’t load correctly. I have to refresh like a thousand times before it finally does. Has anyone had this issue with this theme?
Thanks.
Dear Roberto,
Please increase your php memory size that could be also a reason for this issue. If the issue still arise then please contact us.
Please place the given code in wp-config.php of your project to increase php memory size.
define(‘WP_MEMORY_LIMIT’, ‘128M’);Best Regards!
Greetings,
I tried the solution above with no luck. It keeps giving the same error. This started happening when I upgraded to PRO. It never happened with the free version. Has anyone experienced anything similar?
Thanks.
Dear Roberto,
Could you please send your website login credential and ftp login credential to debug this issue through our contact form ?Hola buenas tardes,
Yo tengo el mismo problema que Roberto. En mi caso, ha sido desde la última actualización de Word Press, no me deja crear entradas nuevas o páginas nuevas, asi como editarlas. ¿Podría ser que la plantilla no este adaptada con el nuevo editor Gutenberg? He instalado el plugin Editor clásico y de momento puedo hacer estas funciones.
Quedo a la espera de su solución.
Saludos Carlos.
Hi good afternoon,
I have the same problem as Roberto. In my case, it has been since the last update of Word Press, it does not let me create new entries or new pages, as well as edit them. Could it be that the template is not adapted with the new Gutenberg editor? I have installed the classic Editor plugin and I can do these functions at the moment.
I look forward to your solution.
Greetings Carlos.
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