Best Premium and Free WordPress Themes › Forums › Travel Way Pro › Customizer Not Working
- This topic has 12 replies, 3 voices, and was last updated 2 years, 1 month ago by
acmesupports.
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AuthorPosts
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August 1, 2021 at 4:43 pm #98241
Jeffrey Saltzgiver
ParticipantCustomizer not allowing me to make changes.
I created a child theme and built the website in January.
The theme is up to date, as are all the plugins.
I tried deactivating all the plugins, but I am still unable to Customize.August 2, 2021 at 12:11 am #98255Jeffrey Saltzgiver
ParticipantThe Customizer works as it should when i activate a different theme.
I went though and disabled one plugin at a time; it made no difference.August 2, 2021 at 6:39 am #98262acmesupports
ModeratorDear Jeffrey,
Please email us your WordPress credentials at [email protected] so that we can observe it.Best Regards!
August 2, 2021 at 9:22 am #98273Jeffrey Saltzgiver
ParticipantSent
August 2, 2021 at 3:36 pm #98276Jeffrey Saltzgiver
Participant[email protected] keeps bouncing back.
August 2, 2021 at 10:59 pm #98279Jeffrey Saltzgiver
ParticipantI have a really pissed-off client here.
This needed to be completed over the weekend.
It would have been, if the Customizer worked.
I sold him on this theme in January.
Now, the first time I need to make an update; it doesn’t work.It’s been over 12 hours… are you fixing it?
August 3, 2021 at 3:40 am #98280acmesupports
ModeratorDear Jeffrey,
Please check your inbox.Best Regards!
August 3, 2021 at 4:10 am #98282Jeffrey Saltzgiver
ParticipantI have downloaded V 3.03.
I am using a Child Theme.
Exactly what is the proper procedure for upgrading the Theme?August 4, 2021 at 10:03 am #98302acmesupports
ModeratorDear Jeffrey,
Please install the plugin below to update the latest version of the theme.Best Regards!
August 16, 2021 at 2:33 pm #98735Annemieke Spoelman
ParticipantHello Acmethemes
I have the same problem as Jeffrey. I tried al my plug ins but the travel way pro theme is the problem. Can i also install the plug in you sugested Jeffrey?
Best regards
Chris
August 17, 2021 at 4:06 am #98831acmesupports
ModeratorDear Annemieke,
Yes, you can use the plugin and update the latest version of the theme.Best Regards!
August 17, 2021 at 1:26 pm #98911Annemieke Spoelman
ParticipantThanks for your answer.
Now i see that the plugin isn’t updated for three years. I don’t like to download that, is there no other solustion? Can you give me the data for an update of the theme Travel Way Pro? I see that you sell now version 3.0.3 and i am still using 2.0.1.I hope you can help me out
Kind regards
AnnemiekeAugust 18, 2021 at 3:51 am #98919acmesupports
ModeratorDear Annemieke,
Please use the given plugin and try to update the theme to its latest version.Best Regards!
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