Customizer Not Working - Acme Themes
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #98241
    Jeffrey Saltzgiver
    Participant

    Customizer not allowing me to make changes.
    I created a child theme and built the website in January.
    The theme is up to date, as are all the plugins.
    I tried deactivating all the plugins, but I am still unable to Customize.

    #98255
    Jeffrey Saltzgiver
    Participant

    The Customizer works as it should when i activate a different theme.
    I went though and disabled one plugin at a time; it made no difference.

    #98262
    acmesupports
    Moderator

    Dear Jeffrey,
    Please email us your WordPress credentials at [email protected] so that we can observe it.

    Best Regards!

    #98273
    Jeffrey Saltzgiver
    Participant

    Sent

    #98276
    Jeffrey Saltzgiver
    Participant

    [email protected] keeps bouncing back.

    #98279
    Jeffrey Saltzgiver
    Participant

    I have a really pissed-off client here.
    This needed to be completed over the weekend.
    It would have been, if the Customizer worked.
    I sold him on this theme in January.
    Now, the first time I need to make an update; it doesn’t work.

    It’s been over 12 hours… are you fixing it?

    #98280
    acmesupports
    Moderator

    Dear Jeffrey,
    Please check your inbox.

    Best Regards!

    #98282
    Jeffrey Saltzgiver
    Participant

    I have downloaded V 3.03.
    I am using a Child Theme.
    Exactly what is the proper procedure for upgrading the Theme?

    #98302
    acmesupports
    Moderator

    Dear Jeffrey,
    Please install the plugin below to update the latest version of the theme.

    Update Theme and Plugins from Zip File

    Best Regards!

    #98735
    Annemieke Spoelman
    Participant

    Hello Acmethemes

    I have the same problem as Jeffrey. I tried al my plug ins but the travel way pro theme is the problem. Can i also install the plug in you sugested Jeffrey?

    Best regards

    Chris

    #98831
    acmesupports
    Moderator

    Dear Annemieke,
    Yes, you can use the plugin and update the latest version of the theme.

    Best Regards!

    #98911
    Annemieke Spoelman
    Participant

    Thanks for your answer.
    Now i see that the plugin isn’t updated for three years. I don’t like to download that, is there no other solustion? Can you give me the data for an update of the theme Travel Way Pro? I see that you sell now version 3.0.3 and i am still using 2.0.1.

    I hope you can help me out

    Kind regards
    Annemieke

    #98919
    acmesupports
    Moderator

    Dear Annemieke,
    Please use the given plugin and try to update the theme to its latest version.

    Easy Theme and Plugin Upgrades

    Best Regards!

Viewing 13 posts - 1 through 13 (of 13 total)
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