Customizer page doesnt work

Hi,

I have the same issue.
After I import the demo content, the “customize” is no longer working —
1. clicked on the “customize”
2. the page returned to a blank page, with the left side no customizable menus, and the center stage is empty.

I have tried to delete the WordPress site completed, then reinstalled the theme again, still didn’t work.

But my license key is activated.

Hi,

I have emailed you the account information.
Just to add some more details.
Unabling to use customize capability is an issue since day one. I have followed the guide and installed all plugins, and uploaded the theme to my WordPress.
1. i have AMC demo setuo plugin active, and already imported the demo content, but the WordPress gives me an error and asks me to install demo setup.
2. on my homepage, I can see the theme and the content. but sometimes, it shows 404 page
3. I then switched the theme to portfolio web, I can see the customization options on the left, but it then asked me to upgrade to pro.
4. if I switched to pro, I don’t have any customization option, the entire page is a blank page.

Thannk you!

Hi acmesupport,
please, I have the same issue as Rui Wang. I think that is problem with this template and WordPress 5.6. I can’t used this template with customize.

Is there a solution to this problem?

Thank you!

I also installed the demo theme today but can’t activate it from within the wp dashboard and b/c of that I can’t access Customizer. I can however activate it from within my Acmethemes account. My host is WPX.net. Is this a cURL blocking issue between WPX.net and AcmeThemes?

• This reply was modified 2 years, 7 months ago by Cheryl Talley.