Best Premium and Free WordPress Themes › Forums › MercantilePro › Featured slider options – image not scaling properly
- This topic has 3 replies, 2 voices, and was last updated 5 years, 5 months ago by
acmesupports.
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- August 31, 2017 at 11:06 am #20045
Darin Starr
ParticipantHi there-
I have a full 1920×1080 image set as my featured slider and it shows correctly in the preview when customizing and adjusting settings. On the published site, however, the scaling does not match. The top and bottom of the header are chopped off, cutting off text at the top and a logo on the bottom. The “feature section height” slider is at maximum, adjusting it down does make the problem worse.
Any advice would be appreciated – thanks!
August 31, 2017 at 12:55 pm #20052acmesupports
ModeratorHello Darin Starr,
Thank you so much for using our products and please check the customizer options on Appearance > Customize > Featured Section Options. Hope, this will solve the issues.
Let us know of your problem not solved.
Regards
Acme SupportsAugust 31, 2017 at 1:00 pm #20054Darin Starr
ParticipantThat’s where I’ve been to get everything set up as far as I have. The issue is that the rendered preview does not match the published website. When published, the top and bottom get cut off (I’d approximate 80-100 pixels each) even thought the preview renders it perfectly. The width of the image is rendered in full both in preview and when published.
September 1, 2017 at 3:17 am #20068acmesupports
ModeratorHello Darin,
If the available solution is not helpful, please contact us via email, we need to check your website both front end and backend.
Email us on info[at]acmethemes.comRegards
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