Featured slider options - image not scaling properly - Acme Themes

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  • #20045
    Darin Starr
    Participant

    Hi there-

    I have a full 1920×1080 image set as my featured slider and it shows correctly in the preview when customizing and adjusting settings. On the published site, however, the scaling does not match. The top and bottom of the header are chopped off, cutting off text at the top and a logo on the bottom. The “feature section height” slider is at maximum, adjusting it down does make the problem worse.

    Any advice would be appreciated – thanks!

    #20052
    acmesupports
    Moderator

    Hello Darin Starr,
    Thank you so much for using our products and please check the customizer options on Appearance > Customize > Featured Section Options. Hope, this will solve the issues.
    Let us know of your problem not solved.
    Regards
    Acme Supports

    #20054
    Darin Starr
    Participant

    That’s where I’ve been to get everything set up as far as I have. The issue is that the rendered preview does not match the published website. When published, the top and bottom get cut off (I’d approximate 80-100 pixels each) even thought the preview renders it perfectly. The width of the image is rendered in full both in preview and when published.

    #20068
    acmesupports
    Moderator

    Hello Darin,
    If the available solution is not helpful, please contact us via email, we need to check your website both front end and backend.
    Email us on info[at]acmethemes.com

    Regards

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