- August 31, 2017 at 11:06 am #20045Darin StarrParticipant
I have a full 1920×1080 image set as my featured slider and it shows correctly in the preview when customizing and adjusting settings. On the published site, however, the scaling does not match. The top and bottom of the header are chopped off, cutting off text at the top and a logo on the bottom. The “feature section height” slider is at maximum, adjusting it down does make the problem worse.
Any advice would be appreciated – thanks!August 31, 2017 at 12:55 pm #20052acmesupportsModerator
Hello Darin Starr,
Thank you so much for using our products and please check the customizer options on Appearance > Customize > Featured Section Options. Hope, this will solve the issues.
Let us know of your problem not solved.
Acme SupportsAugust 31, 2017 at 1:00 pm #20054Darin StarrParticipant
That’s where I’ve been to get everything set up as far as I have. The issue is that the rendered preview does not match the published website. When published, the top and bottom get cut off (I’d approximate 80-100 pixels each) even thought the preview renders it perfectly. The width of the image is rendered in full both in preview and when published.September 1, 2017 at 3:17 am #20068acmesupportsModerator
If the available solution is not helpful, please contact us via email, we need to check your website both front end and backend.
Email us on info[at]acmethemes.com
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