issue updating - Acme Themes

issue updating

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • April 25, 2019 at 4:15 pm #51766
    davidrogut
    Participant

    hi my website is http://www.bmglatinamerica.com

    iam updating my theme but it says

    Error en la actualización: Descarga fallida. Too many redirects

    April 26, 2019 at 12:25 pm #51827
    acmesupports
    Moderator

    Dear David,
    Please deactivate your all plugins and try it once. If the issue still exists then please let us know.

    Best Regards!

    May 6, 2019 at 4:59 pm #52517
    davidrogut
    Participant

    Hi, i have dasactivate all plugins and it still doesnt work

    https://bmglatinamerica.com/wp-admin/upload.php?item=1973

    here i put an screenshot ….Thanks

    May 7, 2019 at 12:25 pm #52590
    acmesupports
    Moderator

    Dear David,
    We didn’t any screenshot. Please send the screenshot to us at [email protected]

    Best Regards!

    May 10, 2019 at 7:37 pm #52920
    davidrogut
    Participant

    Hi i have tried to sends you by email but shows me an issue (Mailbox is full / Blocks limit exceeded / Inode limit exceeded) , dont let me send message cause the file i think… but i have upload an image to my wordpress

    https://bmglatinamerica.com/wp-content/uploads/2019/04/Screenshot_3.png

    July 22, 2019 at 9:53 am #65034
    acmesupports
    Moderator

    Dear Brian,
    We recommend you use the given plugin for updating the theme.

    Update Theme and Plugins from Zip File

    Best Regards!

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