Media Manager - Acme Themes

Media Manager

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 8, 2018 at 7:30 pm #35000
    Emmanuel
    Participant

    When I try to search for an image in media manager it does bring the file up. Instead, it stays in the default search of the last image uploaded. I can’t search for anything going back several years.

    September 9, 2018 at 10:51 am #35023
    acmesupports
    Moderator

    Dear Emmanuel,
    Could you send us the credentials of your admin panel at [email protected]? We shall observe your issue.
    Best Regards!

    • This reply was modified 4 years, 5 months ago by acmesupports.
    September 11, 2018 at 8:41 pm #35102
    Emmanuel
    Participant

    Hi,

    I sent the login credentials. Can you update me?

    September 12, 2018 at 6:03 am #35119
    acmesupports
    Moderator

    Dear Emmanuel,
    Please check your email.
    Best Regards!

    September 13, 2018 at 8:20 pm #35226
    Emmanuel
    Participant

    Hi, you mentioned the media search is working fine, but then said the issue is with WordPress. I’m confused?

    Did you check the grid view with a search term? If so, you’ll see at least in chrome the term entered does not pull the media file to the top after searching.

    September 14, 2018 at 12:14 pm #35247
    acmesupports
    Moderator

    Dear Emmanuel,
    Your issue is related to the default system of WordPress and not related to our theme. That’s why we suggest you contact WordPress. Another option is that try to uninstall the plugins in your admin panel one be one and check your issue.
    Best Regards!

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