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Hi I have ProlificPro template and have installed the demo date, imported the widgets from the 3 supporting files. I am missing the widgets listed below for the pages listed. Where can I download these from please? My site is: https://www.firedglass.biz
About us page — SiteOrigin Page Builder
– Mercantile service
– Mercantile fd columnContact page — SiteOrigin Page Builder
– Mercantile contactMore testimonials — SiteOrigin Page Builder
– Mercantile testimonialTeam — SiteOrigin Page Builder
– Mercantile teamDear John,
The Prolific Pro doesn’t have the widgets you have mentioned above since it is related to Mercantile theme.Best Regards!
Thank you for your reply. The widgets I’ve listed have placeholders in the Pages within the Prolific Pro theme, see the screenshot below.
Is this a copy & paste error by the developer/designer of this theme and they can be ignored?
Link to screenshot:
Dear John,
As our developer team observed the issue. This issue is related to Site By Origin Page Builder. So we suggest you contact the support provider of the Page
Builder or post in its own support forum.Best Regards!
Hi
This is unacceptable as a response. I purchased the theme from you, the demo site, demo data imports those widgets. The issue is with you as the supplier of a faulty product. You cannot offload your responsibility to a third party.If these are not available then they should not be in your template and downloaded in the sample data. I’m not about to go chasing a third party when I paid you for a product that it not up to standard.
Please fix or provide a work around.
Dear John,
Could you please provide the username and password of your admin panel to us at [email protected]? Our developer team shall observe it.
Best Regards!
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