- June 12, 2019 at 8:22 pm #55202
Hi I have ProlificPro template and have installed the demo date, imported the widgets from the 3 supporting files. I am missing the widgets listed below for the pages listed. Where can I download these from please? My site is: https://www.firedglass.biz
About us page — SiteOrigin Page Builder
– Mercantile service
– Mercantile fd column
Contact page — SiteOrigin Page Builder
– Mercantile contact
More testimonials — SiteOrigin Page Builder
– Mercantile testimonial
Team — SiteOrigin Page Builder
– Mercantile teamJune 15, 2019 at 4:55 pm #55420
The Prolific Pro doesn’t have the widgets you have mentioned above since it is related to Mercantile theme.
Best Regards!June 15, 2019 at 5:53 pm #55422
Thank you for your reply. The widgets I’ve listed have placeholders in the Pages within the Prolific Pro theme, see the screenshot below.
Is this a copy & paste error by the developer/designer of this theme and they can be ignored?
Link to screenshot:
June 19, 2019 at 6:58 am #55672
As our developer team observed the issue. This issue is related to Site By Origin Page Builder. So we suggest you contact the support provider of the Page
Builder or post in its own support forum.
Best Regards!June 20, 2019 at 7:28 pm #55780
This is unacceptable as a response. I purchased the theme from you, the demo site, demo data imports those widgets. The issue is with you as the supplier of a faulty product. You cannot offload your responsibility to a third party.
If these are not available then they should not be in your template and downloaded in the sample data. I’m not about to go chasing a third party when I paid you for a product that it not up to standard.
Please fix or provide a work around.June 21, 2019 at 5:41 pm #55838
- You must be logged in to reply to this topic.