Mobile single page menu doesn't collapse after click on item - Acme Themes

Mobile single page menu doesn't collapse after click on item

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • November 1, 2017 at 8:51 am #21620
    Sergei Riaboi
    Participant

    Hello,

    I have an issue related to single page menu on mobile. While clicking on any single page item in menu, the menu block remain on the screen and doesn’t collapse without clicking again on menu button.
    Is there a way to configure it?

    The site address: http://shakhamur.org/ru

    Thanks in advance,
    Sergei

    November 1, 2017 at 2:18 pm #21634
    acmesupports
    Moderator

    Dear Sergei Riaboi,
    Thank you for your query.
    We will consult with the developer team about this issues and contact you soon.

    Regards

    November 2, 2017 at 9:37 am #21674
    Sergei Riaboi
    Participant

    Thanks,

    I’m waiting for reply.

    Regards,
    Sergei

    November 2, 2017 at 4:47 pm #21683
    Acme Themes
    Keymaster

    Hello Sergei Riaboi,

    We just checked and found out that you have created scroll one page menu for single pages too, so when you click it goes to the section Can you please change from Appearance => Menu

    Best Regards!
    Acme Themes

    November 6, 2017 at 9:21 am #21764
    Sergei Riaboi
    Participant

    I have 1 single page menu for front page, and 1 primary menu for all other pages. Front page menu contains only anchors to items on this page… So I don’t see how front page menu is related to single pages. When I go to single pages, primary menu is active.
    I removed link to home page from front page menu, but still see same issue on mobile – after click on menu items they remain on top and all content is covered by menu unless I click again on menu button.

    Please advise.

    Thanks,
    Sergei

    November 6, 2017 at 12:03 pm #21771
    Acme Themes
    Keymaster

    Hello Sergei Riaboi,

    If you have selected Front Page menu It will only display on Front Page not inner Page, For Inner Page the Primary Menu will be display. Can you please send us screenshot of Front Page and Primary Menu?

    Best Regards!
    Acme Themes

    November 8, 2017 at 12:29 pm #21838
    Sergei Riaboi
    Participant

    As I’ve said I have an issue on mobile view of the site.

    Here are the screenshots.
    Site before choosing any menu:
    https://1drv.ms/i/s!Als1Rzf4u9O38Ef3GyGLAgSUUqAq

    When I click on menu button and choose specific menu item the menu still appear on top like following:
    https://1drv.ms/i/s!Als1Rzf4u9O38Ef3GyGLAgSUUqAq

    I would expect that after clicking on menu item, menu region will automatically collapse, and I’ll see the site contents.
    But it doesn’t happen, in order to get back to site, I need again to click mobile menu button and it doesn’t seem to be expected behavior.
    I’ve noticed that it happens only with single page scroll menu items. Regular menu links to other pages work as expected.

    Please advise.

    November 8, 2017 at 4:11 pm #21846
    Acme Themes
    Keymaster

    Hello Sergei Riaboi,

    Can you please contact us via email, we may need your admin access to closely view the issue.

    Best Regards!
    Acme Themes

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