- September 16, 2016 at 12:26 am #8782AdrianaParticipant
Hi wanted to know if you have a plugin to integrate and share with social networks. Jetpack but I had got me into trouble with the theme.
Or which advise me?September 16, 2016 at 2:05 am #8783
Thank you so much for your question regarding our theme. We are on the development phase of our own social sharing plugin. Please find the suitable plugin as your requirements from the repo and use it. Use that plugin having highest active installed because they are trusted.
If you have any confusion, let us know about it.
Acme SupportsSeptember 16, 2016 at 1:34 pm #8800
I want to know whether Jetpack is not consistent with the theme or not?
That plugin is very important. I was just about to add it.
Btw, I have another issue: I can’t change permalinks structure to the custom mode. I check the box and save but nothing changes even it says my preference is saved. Is this a problem or am I missing something?
Thanks.September 16, 2016 at 1:43 pm #8801AdrianaParticipant
I love jetpack makes Jetpack but google say that my page is not optimizer for mobile 🙁September 16, 2016 at 3:13 pm #8803
what about using other plugin? We will check the theme with jetpack as well and inform you.
Thank youSeptember 18, 2016 at 1:30 pm #8865
@Adriana, could you change your theme to normal? I need some plugin like jetpack since sumome created other issues. I’ve been working on Sumome but it only works well for pro versions otherwise visitors have to see its brand name on our sites and that doesn’t look nice as you can guess. Has your theme changed to normal after uninstalling Jetpack? And have you found an alternative so far?September 18, 2016 at 2:00 pm #8866
Please deactivate the
Photonextension of jetpack.
After deactivating the Photon, it will work for you. No need to uninstall the all the jetpack plugin.
If the problem is not solved, let us know.
Acme SupportsSeptember 18, 2016 at 2:08 pm #8867
Thanks for your response.
Just installed but couldn’t connect to wordpress.com. It gives this error:
Error Details: The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure http://planetwicked.com/xmlrpc.php is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere.
I couldn’t even connect to the plugin. How can I deactivate photon extension before connecting? Is that possible?September 18, 2016 at 2:43 pm #8868
“4. Check your XMLRPC file. You can do this by going to your web site URL and adding “/xmlrpc.php” to the end (without the quotes). When it loads in your browser, you should see “XML-RPC server accepts POST requests only.” on a line by itself.
If you see this message, but it is not on a line by itself, a theme or plugin is displaying extra characters when it shouldn’t. See points 2 and 3 above for debugging steps.
If you get an 404 Error Not Found message, contact your web host. They may have security in place that is blocking XML-RPC.”
That is what written on the support page of Jetpack:September 18, 2016 at 3:09 pm #8870
You know how to activate/deactivate plugins ?
Please remove the jetpack plugin once and again add the new jetpack plugin. After that, while activating plugin, activate the necessary extensions only. Don’t install
Photonextension. If something is went wrong, you are doing another thing mistake. Please check it properly.
Thank youSeptember 18, 2016 at 4:00 pm #8875
Maybe I am new on web and absolutely not a developer, but I know how to enable, disable, install or remove plugins. There is no extension choice before installation and even it says installed on plugins page, It does not give me a chance to activate it. a button appears “connect to wordpress.com” When I click on it, it gives the error I mentioned above. I can’t find any manual selection of any extension before the installation.September 19, 2016 at 2:44 am #8880
Would you please contact us with the email, so we can communicate in a different way as well. https://www.acmethemes.com/contact/
Thank YouSeptember 19, 2016 at 11:59 pm #8905
I solved the problem, it’s about hosting service. It conflicts with a critical file about safety, needs to be talked with your hosting firm.September 20, 2016 at 2:40 am #8909
Nice to know that your problem is solved.
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