plugin update problem - Acme Themes

plugin update problem

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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 9, 2021 at 6:31 am #99623
    Neringa Grabauskienė
    Participant

    Good day,

    The plugin All in One SEO in I m using for several years and there is no problems with updating…

    When I update the plugin today an error message related to the theme SuperMagPro appeared at the top of the website.

    Please see the attached file.

    So I had the plugin turn off. On my site works only an old version of this plugin, that I can’t recover.

    All other plugins update without problems.

    Can you help me, please?

    My site is http://www.mamairvaikas.lt

    October 10, 2021 at 5:16 pm #99643
    acmesupports
    Moderator

    Dear Neringa,
    Can you please update the theme to its latest version and check if it solves the issue?

    Best Regards!

    October 11, 2021 at 9:42 am #99644
    Neringa Grabauskienė
    Participant

    Good day,
    but the theme was updated to the latest version 3.0.8, when I tried to update the plugin.

    October 13, 2021 at 8:47 am #99664
    acmesupports
    Moderator

    Dear Neringa,
    Our developer team shall check your issue and reply to you back.
    Best Regards!

    December 7, 2021 at 7:42 pm #100448
    Neringa Grabauskienė
    Participant

    Good day,

    I would like to remind you that I have not received your answer for more than a month, when I send a screenshot of the issue by mail.
    And it’s been three months since you didn’t solve my problem! And for so long, I don’t have a quality website

    Now there is another problem – AT News Ticker stopped working.
    Only static post images and captions without links are shown.

    December 8, 2021 at 9:41 am #100460
    acmesupports
    Moderator

    Dear Neringa,
    We are sorry for being late to respond to you. Can you please let us know which email you used to send the email? We shall check it.

    Best Regards!

    December 9, 2021 at 7:40 pm #100475
    Neringa Grabauskienė
    Participant

    Hi,
    the email is [email protected]

    December 13, 2021 at 5:44 pm #100508
    acmesupports
    Moderator

    Dear Neringa,
    Please check your inbox.
    Best Regards!

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