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After updating to version 3.0.1 I had a problem with SuperNewsPro.
I can’t go into the appearance settings, I can’t set widgets. Everything works in PHP 7.1, each higher version causes a 500 server error. To set anything up I have to change the version to PHP 7.1.
There was no problem in the previous version of SuperNewsPro.Dear Barteka,
Could you please send us screenshot of the issue so that we can observe it?Best Regards!
And as with the PHP issue. The subject is dead?
Like the topic with space for advertising. After all, you not only buy licenses, but also support.
Dear Barteka,
Our developer team is observing your issue and you will be replied soon.Best Regards!
Will it take a long time to fix PHP bugs?
As always, when you buy subscriptions, the help ends, it probably shouldn’t look like this.
How long will it take to fix such an instantaneous problem?
It’s best to take the money for the update, release it with an error and leave it without repair.
A month has passed.
This is how the Acme service works. The company, after releasing an unchecked module, deletes the money and it’s OK.
It’s a pity I paid for something that doesn’t work at all.
Dear Barteka,
We are extremely sorry for being late to respond you. Please send us your site URL, username and password of your admin panel at [email protected] we shall check the issue.Best Regards!
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