- August 18, 2020 at 10:02 am #84290
After updating to version 3.0.1 I had a problem with SuperNewsPro.
I can’t go into the appearance settings, I can’t set widgets. Everything works in PHP 7.1, each higher version causes a 500 server error. To set anything up I have to change the version to PHP 7.1.
There was no problem in the previous version of SuperNewsPro.August 19, 2020 at 5:41 am #84312
Could you please send us screenshot of the issue so that we can observe it?
Best Regards!August 19, 2020 at 5:53 am #84317
This is what happens with PHP 7.2 7.3 7.4 with PHP 7.1 it is OK.
But PHP 7.1. is already old.August 20, 2020 at 6:47 pm #84384
And as with the PHP issue. The subject is dead?
Like the topic with space for advertising. After all, you not only buy licenses, but also support.August 21, 2020 at 8:22 am #84401
Our developer team is observing your issue and you will be replied soon.
Best Regards!August 26, 2020 at 8:38 am #84697
How long will the observation take? Because there is no solution to the problem.September 5, 2020 at 8:50 pm #85320
Will it take a long time to fix PHP bugs?
As always, when you buy subscriptions, the help ends, it probably shouldn’t look like this.September 12, 2020 at 11:39 am #85576
How long will it take to fix such an instantaneous problem?
It’s best to take the money for the update, release it with an error and leave it without repair.September 20, 2020 at 10:39 am #87245
A month has passed.
This is how the Acme service works. The company, after releasing an unchecked module, deletes the money and it’s OK.
It’s a pity I paid for something that doesn’t work at all.November 21, 2020 at 4:19 am #89576John SawoskiParticipant
Is it necessary to downgrade to 7.1? Or is there a solution?November 26, 2020 at 4:34 pm #89808
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