- June 13, 2017 at 8:38 am #18034
I have been trying to add logos to my website faunaofaustralia.com but the logo is continually uploaded in a bad quality. I am creating the image in Photoshop and when I upload it seems to be the uploader which compresses the file and reduces the quality. I have tried sharpening the image, uploading the file in JPEG, uploading the file in PNG and nothing seems to work. They are all fuzzy low quality uploads. How can I get the same quality displayed on my photoshop? The sample stock photos look sharp.
James O’SheaJune 13, 2017 at 1:29 pm #18047
Can you check the codes on
acmethemes/hooks/header.phpfile and change the height and width of the
custom-logothere. It may help you to make the logo quality better. Please change the height and width based on your need.
RegardsJune 13, 2017 at 10:03 pm #18076
I have made the site logo to the correct specifications stated i think it was 290×70 pixels from memory (not at the computer at the moment). Wont making it to the correct image size the same as doing as you suggested?
How do i check these codes? I haven’t done anything behind the scenes yet in code but id be interested to know how.
JamesJune 14, 2017 at 1:14 am #18087
We will check your issues with the help of developer and contact you soon. Can you please wait for some hours.
RegardsJune 14, 2017 at 9:29 am #18108
Ok Great! Thank youJune 14, 2017 at 10:44 pm #18123
Can you please send us the original logo of your site on
info[at]acmethemes.com, we will check the logo quality by adding on our checking site and inform you about the issues. We checked your site and the codes are fine while viewing from browser. Kindly send us email.
Thank youJune 15, 2017 at 7:26 am #18125
Photo has been sent to the above email address.
JamesJune 15, 2017 at 10:03 am #18128
Okay, we got it. We will contact you via email.
Thank youJune 16, 2017 at 9:03 pm #18193
Did the upload on your end work?June 16, 2017 at 10:12 pm #18194
We will respond you via email. Thank you for your patience.
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