Best Premium and Free WordPress Themes › Forums › Infinite Photography Pro › Site Logo Upload reduced quality
- This topic has 9 replies, 2 voices, and was last updated 5 years, 9 months ago by
acmesupports.
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AuthorPosts
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June 13, 2017 at 8:38 am #18034
faunaofaustralia
ParticipantHi there,
I have been trying to add logos to my website faunaofaustralia.com but the logo is continually uploaded in a bad quality. I am creating the image in Photoshop and when I upload it seems to be the uploader which compresses the file and reduces the quality. I have tried sharpening the image, uploading the file in JPEG, uploading the file in PNG and nothing seems to work. They are all fuzzy low quality uploads. How can I get the same quality displayed on my photoshop? The sample stock photos look sharp.
Regards,
James O’SheaJune 13, 2017 at 1:29 pm #18047acmesupports
ModeratorHello James,
Can you check the codes onacmethemes/hooks/header.php
file and change the height and width of thecustom-logo
there. It may help you to make the logo quality better. Please change the height and width based on your need.Regards
June 13, 2017 at 10:03 pm #18076faunaofaustralia
ParticipantI have made the site logo to the correct specifications stated i think it was 290×70 pixels from memory (not at the computer at the moment). Wont making it to the correct image size the same as doing as you suggested?
How do i check these codes? I haven’t done anything behind the scenes yet in code but id be interested to know how.
Cheers,
JamesJune 14, 2017 at 1:14 am #18087acmesupports
ModeratorHello James,
We will check your issues with the help of developer and contact you soon. Can you please wait for some hours.Regards
June 14, 2017 at 9:29 am #18108faunaofaustralia
ParticipantOk Great! Thank you
June 14, 2017 at 10:44 pm #18123acmesupports
ModeratorHello James,
Can you please send us the original logo of your site oninfo[at]acmethemes.com
, we will check the logo quality by adding on our checking site and inform you about the issues. We checked your site and the codes are fine while viewing from browser. Kindly send us email.Thank you
June 15, 2017 at 7:26 am #18125faunaofaustralia
ParticipantHi,
Photo has been sent to the above email address.Regards,
JamesJune 15, 2017 at 10:03 am #18128acmesupports
ModeratorOkay, we got it. We will contact you via email.
Thank youJune 16, 2017 at 9:03 pm #18193faunaofaustralia
ParticipantDid the upload on your end work?
June 16, 2017 at 10:12 pm #18194acmesupports
ModeratorWe will respond you via email. Thank you for your patience.
Thank you
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