Best Premium and Free WordPress Themes › Forums › Online Shop Pro › Some Error Occur While Importing Demo, Please contact theme support
- This topic has 8 replies, 2 voices, and was last updated 3 years, 11 months ago by
acmesupports.
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AuthorPosts
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June 4, 2019 at 2:22 pm #54706
Julie Ashton
ParticipantHi i initially had the free version of the theme and then i purchased the pro version, but when i try to upload the demo i receive the following error:
Some Error Occur While Importing Demo, Please contact theme support
please advise.kind regards
Julie
June 5, 2019 at 4:19 am #54738acmesupports
ModeratorDear Julie,
If you can provide us your site URL, we will observe and can provide you with possible solutions.
Best Regards!June 5, 2019 at 9:15 am #54766Julie Ashton
ParticipantHi
The url of the website is https://handwintl.co.uk/Please could you assist in making it look exactly like the demo version you have.
If you need my login details please do not hesitate to ask.Kind regards
Julie
June 6, 2019 at 4:29 am #54838acmesupports
ModeratorDear Julie,
Your site is having a security issue, please check it.Best Regards!
June 7, 2019 at 9:39 am #54915Julie Ashton
ParticipantHi
Yes I know. Once the site is completed then I will assign the ssl certificate.
There is nothing wrong with the security, it is just google informing that there is no ssl certificate on it.
Please could you make the demo exactly as yours please.
I will get the ssl once everything is done on the website.Thank you in advance.
Kind regards
Julie
June 8, 2019 at 6:48 am #54959acmesupports
ModeratorDear Julie,
Please send us the username and password of your admin panel at [email protected]Best Regards!
June 12, 2019 at 8:59 am #55165Julie Ashton
ParticipantHello
i sent the login details last week.
do you have an update as i would like to start work on the website.kind regards
June 13, 2019 at 9:46 am #55251Julie Ashton
ParticipantHi
is anybody answering my emails.thank you
June 13, 2019 at 4:18 pm #55282acmesupports
ModeratorDear Julie,
Please check your inbox.
Best Regards! -
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