Some Error Occur While Importing Demo, Please contact theme support - Acme Themes

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #54706
    Julie Ashton
    Participant

    Hi i initially had the free version of the theme and then i purchased the pro version, but when i try to upload the demo i receive the following error:
    Some Error Occur While Importing Demo, Please contact theme support
    please advise.

    kind regards

    Julie

    #54738
    acmesupports
    Moderator

    Dear Julie,
    If you can provide us your site URL, we will observe and can provide you with possible solutions.
    Best Regards!

    #54766
    Julie Ashton
    Participant

    Hi
    The url of the website is https://handwintl.co.uk/

    Please could you assist in making it look exactly like the demo version you have.
    If you need my login details please do not hesitate to ask.

    Kind regards

    Julie

    #54838
    acmesupports
    Moderator

    Dear Julie,
    Your site is having a security issue, please check it.

    Best Regards!

    #54915
    Julie Ashton
    Participant

    Hi
    Yes I know. Once the site is completed then I will assign the ssl certificate.
    There is nothing wrong with the security, it is just google informing that there is no ssl certificate on it.
    Please could you make the demo exactly as yours please.
    I will get the ssl once everything is done on the website.

    Thank you in advance.

    Kind regards

    Julie

    #54959
    acmesupports
    Moderator

    Dear Julie,
    Please send us the username and password of your admin panel at [email protected]

    Best Regards!

    #55165
    Julie Ashton
    Participant

    Hello
    i sent the login details last week.
    do you have an update as i would like to start work on the website.

    kind regards

    #55251
    Julie Ashton
    Participant

    Hi
    is anybody answering my emails.

    thank you

    #55282
    acmesupports
    Moderator

    Dear Julie,
    Please check your inbox.
    Best Regards!

Viewing 9 posts - 1 through 9 (of 9 total)
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