Subscription - Acme Themes

Subscription

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • August 2, 2016 at 3:31 pm #7292
    Chris
    Participant

    Hi,

    I was wondering about my receipt. It mentions that my subscription for this theme starts on the purchase date and ends when it’s cancelled. So, how do I cancel it? Or is this done automatically? I’m a bit confused and wasn’t able to find anything on the board.

    August 2, 2016 at 3:45 pm #7295
    acmesupports
    Moderator

    Hello Chris,
    Thank you so much for your question. We hope you purchased theme from Credit card. So, please provide us the Order ID of the product, we will cancel the subscription for your account. Please use the contact page for it.

    Warm Regards,
    Acme Supports

    August 2, 2016 at 5:30 pm #7300
    Chris
    Participant

    Allright, but I did order with PayPal. Will that be a problem?

    August 2, 2016 at 5:39 pm #7301
    acmesupports
    Moderator

    Hello Chris,

    If you are from paypal, please login to paypal account and from there you get options for cancel subscription. Please try it with the available options.
    Thank you

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