SuperNewsPro. The AT News Ticker widget does not work properly - Acme Themes

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Viewing 15 posts - 1 through 15 (of 38 total)
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  • #21467
    Serj Kordyk
    Participant

    In the topic SuperNews Pro – Personal, which I recently bought, widget AT News Ticket does not work correctly
    I remove the check mark in the Show image option, and the photos on the site http://speckor.net still remain. Screenshot 1,2,3.4
    http://prntscr.com/getu0r – Screenshot 1
    http://prntscr.com/getufn – Screenshot 2
    http://prntscr.com/getuqu – Screenshot 3
    http://prntscr.com/h2twap – Screenshot 4

    #21479
    acmesupports
    Moderator

    Dear Serj Kordyk,
    We checked here and the option is working fine here. We will check it again on other installation and get back to you.
    For the quick solution, please add the below css codes on Appearance > Customize > Additional CSS

     .ticker-content .post-thumb img {
        display: none;
    }

    Thank you

    #21484
    Serj Kordyk
    Participant

    Now everything is normal! Thank you very much for your help! You are best

    #21486
    Serj Kordyk
    Participant

    But now that I’ve pasted the code into
    .ticker-content .post-thumb img {
    display: none;
    }
    Custom CSS, widgets have frozen. I can not edit them – rearrange, remove, add and so on. They just froze.

    #21487
    Serj Kordyk
    Participant

    Now that I have removed the code from Custom CSS again so that I can work with widgets, they still do not want to function anymore. Frozen and everything – it’s impossible to edit anything

    #21499
    acmesupports
    Moderator

    Dear Serj Kordyk,
    I checked your website and New Ticker widget is fine with Images. You just need to hide that image, right? What happened if that above CSS codes added on Custom CSS?
    Can you please add that above codes inside Additional CSS field?
    Thank you

    #21501
    Serj Kordyk
    Participant

    With still pictures, it’s OK now that I’ve installed the code in CSS. But for some reason another problem has appeared: all widgets have ceased to function completely. I removed the CSS code again, but the problem did not disappear-the widgets do not want to work anyway. The krinshot shows where it does not work.
    http://prntscr.com/h369xa

    #21502
    acmesupports
    Moderator

    Dear Srej,
    We need some more information about your site and it strange about the widget froze. Can you please contact us via email?

    Thank you

    #21503
    Acme Themes
    Keymaster

    Dear Srej,

    Did you recently install any plugins? If yes Please deactivate the plugin and check. The CSS code has nothing to do with Widget Frozen.
    There should be PHP or JavaScript issues on your widget page. Please check if there is any JavaScript issues on the console.

    Thank you
    Acme Themes

    #21529
    Serj Kordyk
    Participant

    I see that you have made a more convenient job on the site. Thank you very much!
      However, widgets still do not function.

    #21535
    acmesupports
    Moderator

    Can we communicate via email? If the forum is not helpful, we can communicate via email for more dedicated support.

    Thank you for your understanding.

    Regards

    #21538
    Serj Kordyk
    Participant

    Yes of course

    #21700
    Serj Kordyk
    Participant

    Hello! I wrote to you at the post office, but you did not say anything.
    Widgets are still frozen, do not want to function: http://prntscr.com/h5qmfl
    I wanted to edit the page (site) through customize in the left column (look at the screenshot http://prntscr.com/h5qk09), no Home Main Content Area, as well Single After Contetnt. And what should I do now? That’s just terrible. http://speckor.net/

    #21718
    acmesupports
    Moderator

    Dear Serj,
    We sent many emails but delivery was failed. Can you please contact us again via email? Your issues need to work by the developer. We got your email with the above issues, you will get the response soon.

    Thank you

    #21801
    Serj Kordyk
    Participant

    When will you help me? I can not fully work on the site.

    Gratefully
    Сергій Кордик

    Головна сторінка

Viewing 15 posts - 1 through 15 (of 38 total)
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