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Upon activation of theme, page shows The website cannot display the page and HTTP 500 error. My host said it was a bad code. How can I get a good download or my money back.
Hello Milagros Perez,
Thanks for your question. Many of our users are using our theme and there is no any Bad code on theme. It is very fine and with good coding standards.
If you facing any problem while setup theme, try once by activating the WordPress default themetwentysixteen. Is that theme is working fine ? Please let us know, we will do our best to solve your issues.Thank You
All other default and free themes work. But for some reason this one doesn’t. I’ve tried reactivating it several times and I get the same blank page.
Would you please contact us with email. So we can solve your problem as soon as possible. Use contact page for it.
We will do our best to solve your problem as soon.
Thank youI’m no longer interested in your Pro theme. I will take the 60 dollar loss but will never use the theme or deal with you ever again.
Hello Rabbit,
It’s our responsibility to solve your problem. Please provide the details of your site in our email, we will solve your issues from our side or please contact us with live chat at the time of availability. We will surely solve your problem and will help to make your site as our demo too.Warm Regards
Acme Supports
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