Theme Customizer does not publish any change ? - Acme Themes

Theme Customizer does not publish any change ?

Best Premium and Free WordPress Themes › Forums › Online Shop Pro › Theme Customizer does not publish any change ?

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  • January 2, 2019 at 4:51 pm #42292
    Kamal Dawani
    Participant

    Hello
    I have just purchased Online Shop Pro Theme and face problem in publishing any change through Customizer.

    I get this error: Looks like something’s gone wrong. Wait a couple seconds, and then try again.

    I have been using your demo version for almost 2 weeks but never faced any issue.

    Actually i already have alot of data on it and was about to launch my website but thought of buying a pro version bcoz i liked the theme.

    Badly stuck now, kindly help asap. Could not find any instant support? Even Live Chat does not help.

    January 2, 2019 at 6:19 pm #42313
    Acme Themes
    Keymaster

    Dear Kamal,

    Can you please deactivate the plugin one by one and check if the issue solve. Technically the issue is cause by ajax failed request or some bad response from Customizer API, which usually cause by badly written plugin.

    If the issue persists please contact us here https://www.acmethemes.com/contact/ , We will look on your site to check what is causing the issue.

    Note : Our live support is available on 10am to 6pm on Working days, Time Zone GMT+5:45

    Best Regards!
    Acme Themes

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