What to do after buying Pro?

This topic has 9 replies, 2 voices, and was last updated 4 years, 6 months ago by acmesupports.

Viewing 10 posts - 1 through 10 (of 10 total)

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September 18, 2018 at 3:56 pm #35438

Francisca Payne
Participant

Hello, I just bought the theme and would like to start working with it but i have no idea what to do now.

I went back to my WordPress website to see if Pro is there but I only see the Demo version. Could you please tell me how to get it into WordPress or what I need to do to be able to get it as my website (connected to my domain name)?

I am new to this.. I have never bought a theme before, I only used WordPress themes so far (which is easy casue it’s in WordPress).

Looking forward to see your answer.

Thank you.

September 18, 2018 at 4:15 pm #35439
acmesupports
Moderator
Dear Francisca,
We wonder if you have install the Pro theme. You will find the zip file of your Pro theme in your My Account page.
Let us know if any confusion.
Best Regards!
- This reply was modified 4 years, 6 months ago by acmesupports.
September 18, 2018 at 7:18 pm #35442

Francisca Payne
Participant

I did download some kind of file (the zip) but I have no idea what to click on . There are so many folders and php things..
Can you please help me?

September 19, 2018 at 4:31 am #35474

acmesupports
Moderator

Dear Francisca,
Can you provide us the credentials of your admin panel at [email protected]
We shall observe it.
Best Regards!

September 19, 2018 at 1:22 pm #35497

Francisca Payne
Participant

Hi, where can I find the credentials you are talking about? (might be a weird question..)

September 19, 2018 at 3:51 pm #35505

acmesupports
Moderator

Dear Francisca,
Send us the username and password of your admin panel at [email protected]
Best Regards!

September 19, 2018 at 5:40 pm #35509

Francisca Payne
Participant

Hi, I have just send it to that email address. Thank you for your support.

September 20, 2018 at 2:35 pm #35529

acmesupports
Moderator

Dear Francisca,
Please check your email.
Best Regards!

September 21, 2018 at 8:09 pm #35577

Francisca Payne
Participant

Thank you for your help!

Just a last question. Is there any other plugin alternative for Contact Form 7?
I can’t download it because it’s incompatible with my version of WordPress.

Thank you for your answer.

September 22, 2018 at 6:51 am #35591

acmesupports
Moderator

Dear Francisca,
Yes, you can use WPForms.
Best Regards!
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